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NAPA TRACS, the industry's leading shop estimating, management and technical information solution  

Increase your shop's efficiency, productivity and profitability

Streamlines the workflow in your shop

Powerful new interactive scheduling calendar

Fully scalable - runs in single user, multi-user or multi-shop environments 

TRACS now includes an Industry catalog option

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Why choose NAPA TRACS?


Completely Scalable

The platform runs in single-user, multi-user or multi-shop environments as your shop grows and your business needs change in the future.

Fully Integrated

Integrate with powerful tools like NAPA PROLink Electronic Parts Catalog, Estimator, Mitchell ProDemand, and many more.


Dedicated Customer Support

From on-site installation and training, live tech support is available to provides the tools you need to master the system in no time like a pro. 


Fully equipped for all your auto shop needs

Fast Estimations

Quickly generate estimates and invoices using real time data. Perform faster vehicle inspections with SmartCheck, an integrated tablet-based digital inspection tool. 

Shop Management

See all aspects of your shop at a glance using the dashboard. View customer, vehicle history, inventory and accounting information for all your shops.

Interactive Scheduler

Easily book appointments using our drag-and-drop scheduler. Users can indicate the length of work and block out times they cannot work.

Technical Solutions

Solve the toughest automotive problems using our comprehensive electronic library, which covers more than 20,000 vehicles from 1983 to present.

Robust Accounting

Easily see your closed repair orders, including sales income summaries, payments collected, supply charges, discounts given and more.

NAPA Smart Call

Instantly see customer info, including old orders and repairs, before the phone rings. Monitor all incoming and outgoing calls and gain insight through daily call analyses.

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Contact NAPA TRACS: 
Phone: 1 (800) 659-3710
Email: napatracs@napatracs.com

Copyright NAPA TRACS 2019. Terms and Conditions Apply. All Rights Reserved.

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NAPA TRACS helps thousands of shops like yours manage and grow their businesses with cutting-edge estimating, shop management, customer retention, accounting, wireless and technical information tools.

Tom Blanchard, Manager of Mad Hatter Auto Service

"NAPA TRACS has really helped with our repeat business. I can export and email recommended service schedules and reminders to my customers...Over the six or seven years I've been using it, I've grown into more and more features of the system. I can quickly and easily look at my return on investment, see what's working and why."